Terms of service

Last updated: October 10, 2026

Overview

This website, trenzzora.com, is operated by Trenzzora ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us. By visiting our site or purchasing from us, you agree to these Terms. If you do not agree, please do not use the site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Eligibility and Accounts

By using this site, you confirm that you are at least the age of majority in your state of residence, or that you have consent from a parent or guardian. You are responsible for keeping your account information accurate and your password confidential.

2. Products and Descriptions

We make every effort to display product colors, images and details as accurately as possible. However, actual colors may vary depending on your screen, and we cannot guarantee that every description is error-free. Please review the size chart on each product page before ordering. Products are available only while supplies last.

3. Pricing and Payment

All prices are listed in U.S. dollars (USD). Prices may change without notice. Applicable sales tax and shipping charges are shown at checkout before you pay. We accept major credit and debit cards and the other secure payment options displayed at checkout. Payments are processed securely by our payment providers; we do not store your full card details.

4. Orders

Your order is an offer to buy. We reserve the right to refuse or cancel any order, including orders that appear fraudulent, exceed quantity limits, or contain a pricing or listing error. If we cancel an order after you have been charged, we will issue a full refund to your original payment method.

5. Shipping

We ship within the United States. Delivery estimates and costs are described in our Shipping Policy. Title and risk of loss pass to you when the item is delivered to the carrier, but we will still help resolve lost or damaged packages as described in our policies.

6. Returns and Refunds

Returns, exchanges, cancellations and refunds are governed by our Refund Policy, which forms part of these Terms.

7. Intellectual Property

All content on this site — including text, graphics, logos, images and design — is owned by or licensed to Trenzzora and is protected by copyright and trademark law. You may not copy, reproduce or use it for commercial purposes without our written permission.

8. Prohibited Uses

You agree not to use the site for any unlawful purpose; to submit false information; to interfere with the site's security or operation; to upload viruses or malicious code; or to scrape, harvest or collect data from the site without permission.

9. Reviews and User Content

If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free right to use, display and publish it in connection with our store. You confirm your content is truthful and does not violate anyone's rights.

10. Third-Party Links and Services

Our site may include links to third-party websites or tools. We are not responsible for their content, policies or practices.

11. Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Disclaimer of Warranties

Except as expressly stated in our policies or required by law, the site and products are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Trenzzora and its owners, employees and suppliers will not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

14. Indemnification

You agree to indemnify and hold Trenzzora harmless from any claims, losses or expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.

15. Governing Law

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law principles. Nothing in these Terms limits any consumer rights you have under the laws of your state.

16. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the "Last updated" date will be revised. Continued use of the site after changes means you accept the updated Terms.